Todds Nursery Potted Perennials Evergreens In Nursery

Nursery & General FAQs

Do Your Plants Come With A Warranty?

We take great pride in supplying trees and shrubs of exceptional quality. When planted properly by a customer, hardy nursery stock is guaranteed for 6 months, provided it has been properly watered and maintained. There is no guarantee on Tropical Plants, Emerald Green Arborvitae or Sub Alpine Trees. Sale or Clearance items are not guaranteed. Certain problems not covered by our warranty include: lack of water, salt/insect/animal damage or extreme frost/heat/other weather extremes.

Original receipt is required for all warranties as well as the deceased plant itself or a picture of it. Refunds will be in the form of store credit – no cash refunds.

What Is Your Refund Policy?
Refunds will be in the form of store credit. No cash refunds! Always keep your receipt!
What Is Your Exchange Policy?
We are unable to accept returns or exchanges on plants having left the nursery. Hard goods can be returned undamaged. Custom hard goods (cut liner, cut tubing etc.) and fountain rocks will incur a 40% restocking fee upon return. Bulk goods cannot be returned.
How Do I Plant A Tree Or Shrub That Has A Burlap Sack Around The Roots?

Dig a hole three times the width of the root ball but no deeper. Thoroughly mix compost in with the soil at a ratio of 1:2 (one part compost to 2 parts soil). Add an all-purpose fertilizer to the mix. Then cut any strings at the top of the burlap bag and fold the burlap away from the trunk so that the top third of the root ball is visible. Do not remove burlap, as burlap keeps feeder roots intact.

Plant with one quarter of the root ball above ground level and three quarters below ground level. Build up a water well so as to assure deep watering. Water in well for the first two years, making sure the plant is receiving adequate water but isn’t overwatered. Do not rely on sprinkler systems or rain to provide water for a new plant until it is established (approx. 2 years). The root ball should have some give and be moist when the root ball is pushed on.

How Big Of A Hole Do I Need To Dig For Planting Trees Or Shrubs?
Dig a hole two to three times the width of the root ball, but no deeper.
What Services Do You Offer?

Todd’s Nursery is a full-service nursery, specializing in outdoor plants (trees & shrubs), water features, as well as landscape design and installation.

Do You Deliver?

Yes, we deliver to local areas within our Service Areas. The delivery fee for a one-man local delivery is $100.00, while a two-man local delivery is $200.00, and a three-man delivery is $300.00. Delivery rates for deliveries that require more than two people, equipment or that are outside of our local services areas is to be determined by authorized personnel.

Can I Purchase A Plant And Pick It Up Later?

Sure! After a plant is purchased, we’re happy to keep care of it for up to 90 days. After 90 days, it must be picked up by you or your landscaper.

Can I Place Items On Hold?

You sure can! We offer a 24-hour hold on plants that haven’t yet been paid for.

I’m Not A Green Thumb. Can Someone At Todd’s Help Me Design My Yard’s New Landscape Or Garden?

Absolutely! Our landscaping design and installation staff enjoy helping customers find the right plants that will best suit their aesthetic and lifestyle. We’ll take all the time you need to feel confident in caring for your new plant. Whether you’re an expert gardener looking for a challenge, or a total plant newbie, we’ve got you covered.

Do You Make Custom Planters?

Yes! We’re happy to make a custom planter for you. You may bring a pot you already own or purchase one of ours and we’ll happily help you fill it!

Do You Have Bulk Goods?

We carry bulk goods such as topsoil, compost, sand, drain rock, washed rock, crushed rock, river rock, and beautiful imported Montana Rainbow Rock. We also offer grass seed and more.

Do You Offer Gift Cards?

You bet. We offer gift cards all year round.

Will You Come To My House To Plant What I Purchase At Your Nursery?

Our nursery team doesn’t offer planting services at this time. However, if you’re looking for a full yard makeover, our Landscape Design & Landscape Installation team would be thrilled to help you make the gardens of your dreams a reality.

Can You Take Special Orders / Requests?

If you’re looking for a plant that we don’t currently sell or have in stock, we’ll take down your name and contact information and try our very best to find the plant you’re looking for.

Do You Take Orders Over The Phone?

Absolutely. We’re happy to take your order and payment over the phone. One of our expert staff members will hand-pick the plants you request and tag them with your name to be ready for pick up upon your desired arrival time (within 90 days of purchase).

Landscape Installation FAQs

What Services Do You Provide?

As a full-service provider, Todd’s staff will help with the entire process from initial design of your new outdoor space through to an impeccable installation of all the elements involved. This includes choosing specific plants along with a large assortment of different components: irrigation, patios, walkways, water features, planting beds, lawns, drainage work, etc.

Do You Provide Ongoing Maintenance Services?


How Long Will My Landscaping Project Take?

We can only speak in generalities here because there are so many different variables and things that determine how long any landscaping project takes. Size and complexity are most important in this respect. Most of our projects are between $15,000 and $25,000 and take roughly 3-5 days or less – figure on average $5,000 worth of project scope is completed each workday.

How Long Will It Take To Get Your Bid?

After we have a chance to speak with you and visit your property, we request at least 2-5 working days to put together a more detailed bid.

How Soon Can You Get Started On My Project?

We simply can’t give you a general answer here on this FAQs page, because things are just too fluid in terms of our workload and certain supply chains. Simply give us a call or use our Contact Us form and we’ll let you know what our lead times currently look like. Thank you!

Botany Plants Lately?
Todd’s is the #1 Orting Valley resource for helping people beautify their home’s outdoor living spaces. Reach out and Contact Us today with any questions. You can send us photos as well and one of our specialists will give you tons of helpful ideas and insight. We genuinely look forward to meeting you soon!