Not knowing what to expect is one of the biggest sources of stress in any home project. "When will they show up? How long will this take? What if something changes?"
We've refined our process over 65+ years to eliminate those anxieties. Here's exactly what happens from the moment you reach out until we hand you the keys to your new outdoor space.
Your Project Journey
Discovery Call
15-20 min
On-Site Visit
30-60 min
Estimate
2-5 days
Scheduling
Varies
Installation
3-5 days
Walkthrough
10-20 min
Quick Timeline Overview
The Six Stages, Explained
1. Discovery Call
15-20 minutesA brief phone conversation to understand your vision, discuss your property, and see if we're a good fit for each other.
What happens:
- We learn about your goals and vision
- You describe your property and challenges
- We discuss rough budget ranges
- We answer your initial questions
- We determine if there's a potential fit
Outcome: If it sounds like a match, we schedule an on-site consultation.
2. On-Site Consultation
30-60 minutesWe visit your property to see the space, understand the conditions, and discuss possibilities in person.
What happens:
- Walk the property together
- Assess soil, drainage, slopes, and access
- Discuss design ideas and priorities
- Take measurements and photos
- Answer detailed questions
- Share expert ideas and recommendations
Outcome: We leave with everything needed to create your estimate.
3. Detailed Estimate
2-5 business daysWe prepare a comprehensive, itemized proposal that clearly outlines scope, costs, and timeline.
What happens:
- Itemized breakdown of all work
- Material specifications and costs
- Clear statement of what's included
- Clear statement of what's excluded
- Assumptions documented
- Timeline estimate
- How changes are handled
Outcome: You receive a detailed document—no vague allowances or surprises.
4. Project Scheduling
Varies by seasonOnce you approve the estimate, we schedule your project based on current workload and optimal timing.
What happens:
- Review and sign agreement
- Discuss optimal start timing
- Coordinate any permits if needed
- Schedule material deliveries
- Confirm access and logistics
Outcome: You know exactly when work begins and what to expect.
5. Installation
3-5 days typicalOur crew arrives and transforms your space. We work one project at a time for maximum attention.
What happens:
- Crew arrives at scheduled time
- Daily communication on progress
- Site kept clean and organized
- Questions answered as they arise
- Any changes documented and approved before proceeding
Outcome: Your vision becomes reality with minimal disruption.
6. Walkthrough & Closeout
10-20 minutesWe walk through the completed project together to ensure everything meets your expectations.
What happens:
- Walk every area of the project
- Review all work against the scope
- Discuss plant care and maintenance
- Address any touch-ups needed
- Answer questions about care
- Final payment and documentation
Outcome: You're confident in your new landscape and know how to care for it.
How Long Does Installation Actually Take?
Installation Time Estimate
~$5,000 of work completed per day
* Actual time varies based on weather, complexity, and access
Weather can affect timelines (we don't pour concrete in the rain), but we communicate proactively if anything shifts.
What Makes Our Process Different
One project at a time
We don't juggle multiple jobs. When we're at your house, you get our full attention—not a skeleton crew while the rest of the team is elsewhere.
Daily communication
You'll know what's happening each day. No wondering if anyone's showing up or what stage you're at.
Changes documented before proceeding
If something changes mid-project, we document it and get your approval before moving forward. No surprise invoices at the end.
Same crew, start to finish
Our landscaping crew has worked together for decades. You're not getting random day laborers—you're getting a tight-knit team who takes pride in their work.
"Working with Brad was NOT work! He is so talented and fun, full of vision and enthusiasm. The whole team were amazing. I have received so many compliments and EVERYDAY I admire it."
— Marilyn S., recent customer
The goal is simple: a calm, guided experience where you know what's happening at every step. If that sounds like what you're looking for, let's talk.